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Panera Bread Employees Now Offer Nutritional Advice, Insults Instead Of Soup
First it was breast reduction advice, now it’s weight management tips, this time from a rude Panera Bread employee who didn’t like being confronted by an angry customer. Here’s what happened to Jeff’s...
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Panera Bread Customer Service Rises To The Occasion
Dave sent the following lovenote to Panera Bread after they made a bad situation into a great customer service experience. He writes, On 8/26/08 I stopped by my local Panera Bread [in Waterloo Iowa]...
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Customer "Damn," Your Order Is Ready
Dan’s name is Dan, but Panera seems to have heard differently, as evidenced by this receipt. “We all had a good laugh,” Damn, oh damn, I mean, Dan, writes.… [More]
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Panera Planning To Add More Pay-What-You-Want Restaurants
A month ago, Panera Bread Co. opened its first non-profit, pay-what-you-can-afford eatery, called the Saint Louis Bread Company Cares Café, in Clayton, MO. And the restaurant chain’s chairman is so...
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Brooklyn Restaurant To Try "Pay What You Want" Model
The restaurant business is incredibly risky, especially in a city like New York with its fickle diners and over-the-top overhead costs. But that’s not stopping a restaurant in Brooklyn from going ahead...
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Some Residents Claim Pay-What-You-Can Panera Is Hurting Neighborhood
(PaneraCares.org)Over the last couple years, the folks at Panera have slowly been expanding their pay-what-you-can Panera Cares eateries beyond the initial experiment in Missouri. But the latest Panera...
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Quick-Serve Ads Vs. Reality: Panera Roasted Turkey And Cranberry Sandwich
Anderson tried a seasonal offering at Panera, the Roasted Turkey and Cranberry sandwich. The promotional photos made it look appetizing, but the sandwich that ended up on Anderson’s plate wasn’t. We...
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How Do Restaurants Publicize Their Secret Menus?
Mmm, chicken.If you’re trying to cut back on your carbohydrate intake, a quick-serve restaurant with the word “Bread” in its name probably isn’t one of your top choices for lunch. What if you knew that...
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Panera Expanding Pay-What-You-Want Model To All Of St. Louis, But Only On One...
The original Panera Cares opened in 2010, in Clayton, MO.It’s been three years since sandwich chain Panera opened its first pay-what-you-want eatery, where customers can disregard the listed menu price...
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Colorado, Florida Residents Really Love “Fast Casual” Restaurants
(Josh Bassett Photography)“Fast casual” is that vague food industry term for eateries that nicer than your typical fast food joint but aren’t really what you would consider sit-down restaurants....
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Coffee Rankings Are Personal, But In Wi-Fi Starbucks Beats McDonald’s And...
(Andrés Martín) Heading out for some breakfast and a cup of coffee? Excellent. For quality food and drink, your choices are wide, wide open. But if what you really want is some sweet free Wi-Fi, you...
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Panera CEO Asks Customers To Leave Guns At Home
(Ryan)Following the lead of Starbucks, Chipotle, Target, and others, sandwich chain Panera is asking that customers please refrain from bringing firearms into their restaurants, but says it won’t stop...
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Florida Panera Customers Sent To The Hospital After Pepper Spray Incident
(Ryan)Generally when you think of a group of customers getting sick while visiting a restaurant, your mind automatically goes to the food. But that’s not always the case, as evidenced by a recent...
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Can New McDonald’s CEO Turn Tide Against Antibiotic Abuse In Farm Animals?
(БРАТСТВО)Since the Food and Drug Administration won’t set down hard-and-fast rules on non-medical antibiotic use in farm animals, it’s up to the farmers and the companies who buy the most meat to make...
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Panera Bread Wants To Tape Its Employees While They Make Your Food
(Mike Mozart) Over the years video footage of fast food kitchens has surfaced showing employees doing some not-so-pleasant things. But Panera Bread is hoping its own foray into behind-the-scenes...
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Panera Bread Dropping Nearly 150 Artificial Ingredients From Menu This Year
(frankieleon) Panera Bread’s plan to remove food additives from its menu appears to be taking shape, with the restaurant announcing today that it plans to remove at least 150 artificial ingredients...
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Chick-fil-A, Chipotle Lead In Customer Satisfaction Survey, McDonald’s Brings...
By now we’re well aware that McDonald’s has struggled to attract and keep new customers in recent years, leading to an all-out overhaul of the fast-food powerhouse. The Golden Arches’ trouble is...
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Customer Claims Panera Soup Came With A Side Of Razor Blade
(Ryan)When ordering a cup or bowl of soup from Panera Bread most people would prefer to have a roll or chunk of baguette accompanying their meal. But a Florida woman says her soup came with something...
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Panera Also Serves Up Real Pumpkin In Its Lattes, Keeps Fructose-Laden Soft...
(Mike Mozart)Yesterday, the news broke from Starbucks’ global flavored-espresso-beverage headquarters that the coffee chain would be changing its recipe for the classic pumpkin spice latte, and the...
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Family Suing Panera Franchisee Over Grilled Cheese With Peanut Butter Served...
Generally, you would assume that a grilled cheese sandwich wouldn’t contain any peanut butter, but a family near Boston had a terrible scare when their daughter, who is allergic to peanuts, bit into a...
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